Shipping Policy
Track Order & Shipping
HOW TO TRACK MY ORDER?
You will receive a tracking number for your order after processing (3-5 business days) via email, if this email has not arrived please check your Spam folder. If you have your tracking number already, visit our tracking page and paste your tracking number into the box provided.
You will receive a tracking number for your order after processing (3-5 business days) via email, if this email has not arrived please check your Spam folder. If you have your tracking number already, visit our tracking page and paste your tracking number into the box provided.
WHAT DO I DO IF MY TRACKING NUMBER WON'T WORK?
If your tracking number entered shows that it is currently unavailable, do not be alarmed - Your order has been shipped out & Delivery Status should update within a few days.
Tracking numbers will often only begin to become active when the item has arrived in the country of delivery.
WHY HAVEN'T I RECEIVED A TRACKING NUMBER?
Depending on the value of your purchase and shipping options chosen at checkout, your package may not include a Tracking Number. If this is the case, you will only be informed once your Order has Shipped via email. Orders over $15 generally have available tracking.
For further information and assistance, please visit our contact page, and one of our support representatives will be there to assist you.
HOW LONG WILL MY ITEM TAKE TO ARRIVE?
The shipping time consists of two sections -
Processing Time: Verification of order details, sourcing, quality checks and packaging. All orders are dispatched from manufacturer within 72 hours after the order is placed and the payment is received.
Shipping Time: The time taken to arrive to destination after dispatch from our warehouses.
We use a high security checkout procedure on our site to protect both the customer and Loji Fashions. This extends our processing time to 5 days as we fully verify our customers and fulfil orders.
Following this your package will arrive between 5-20 business days depending on your geographic location and availability of stock.
Location | *Estimated Shipping Time |
---|---|
United States, U.K | 5-8 Days |
Canada, Australia | 10-20 Days |
Worldwide | 10-20 Days |
* Note: on purchase, the customer must accept that these delivery times are estimates only, based on the average data from 10,000+ Orders. Some orders may be faster, or slower depending on the location of recipient and the fulfilment centre used*
— Loji Fashions